Effective Date: 01/01/2023
1. Introduction
Welcome to Golden Brands (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.goldenbrands.co.ke or make a purchase.
2. Information We Collect
- Personal Information: We may collect personal information that you provide to us when you create an account, place an order, or communicate with us. This may include:
- Name
- Email address
- Shipping address
- Payment information (credit card details)
- Non-Personal Information: We automatically collect certain non-personal information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
3. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your account and orders
- To improve our website and services
- To send promotional materials and offers (with your consent)
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that assist us in operating our website, processing payments, or delivering products (e.g., shipping companies, payment processors).
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. User Rights
You have certain rights regarding your personal information, including:
- The right to access your data
- The right to request correction of inaccurate information
- The right to request deletion of your data
- The right to opt out of marketing communications
To exercise these rights, please contact us at [contact email].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
8. International Data Transfers
If you are located outside of Kenya and provide us with your information, please note that your data may be transferred to and processed in Your Country. We take appropriate measures to ensure your data is handled in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Golden Brands
Moi Avenue, Nairobi. Kenya
goldenbrandske@gmail.com
0713 925871